Dashboard
Kurrajong Disability Services
SIL audit-readiness
78%
12 artefacts outstanding
Expiring in 30 days
4
Expired
1
Staff compliance
12 activeAroha Tua
Team Lead
100%
CompleteDanh Nguyen
Support Worker
75%
1 expiredPriya Sharma
Support Worker
94%
CPR in 12 daysCOMPARISON · SHIFTCARE
ShiftCare vs Checkbase
ShiftCare is the best NDIS rostering tool in Australia. We don't try to be. We're the compliance documentation layer that sits alongside it - audit-ready every day, no rip-and-replace.
How Checkbase covers what ShiftCare doesn't
Checkbase covers what ShiftCare doesn't.
Four areas where rostering tools fall short - and Checkbase picks up the audit slack.
Dashboard
Kurrajong Disability Services
SIL audit-readiness
78%
12 artefacts outstanding
Expiring in 30 days
4
Expired
1
Staff compliance
12 activeAroha Tua
Team Lead
100%
CompleteDanh Nguyen
Support Worker
75%
1 expiredPriya Sharma
Support Worker
94%
CPR in 12 daysSee only what the audit asks for.
Certification audit lens
One dropdown swap and the dashboard recomputes against only the 69 artefacts the certification audit will request. ShiftCare's documents tab can't filter against the audit framework.
30 / 7 / 0-day expiry windows
Every worker certification surfaces in three colour-coded buckets. Emails go to the right owner on the right day - no formula upkeep on a spreadsheet that breaks the first time a worker leaves.
Action list, by priority
Next 5 things to chase, computed live across staff + participants + houses. ShiftCare shows you the roster; Checkbase shows you what to fix today.
Who each is for
Pick the right tool for the job.
We won't pretend we're the answer for everyone. Here's the honest split.
Pick ShiftCare if
- Rosters are your daily bottleneck and you need shift offer/accept on mobile
- SCHADS award interpretation matters for pay calc
- Geofenced clock-in is a hard requirement
- Your team already lives in a rostering tool and you need to keep it
- Roster of care PDF generation is part of your audit pack
Pick Checkbase if
- You're 6+ weeks from an audit and don't know what's missing
- You can't find which Drive folder holds the latest signed Code of Conduct
- Your CPR / First Aid certs are tracked in a spreadsheet that breaks every time a worker leaves
- You run SIL houses and the 1 July 2026 certification audit looms
- You want one place that maps every artefact the NDIS Commission audit will request
Use both if
- You're a typical 5–50-staff NDIS provider - most of our SIL customers run ShiftCare for rostering and Checkbase for evidence
- You want each tool doing what it's actually good at - and roughly A$200/month all-in for a 15-staff team
- You want the auditor to see a complete picture: who was on shift (ShiftCare) and whether they were qualified to be there (Checkbase)
Side-by-side
Feature by feature.
No stars, no rigged scores - just yes / no / partial, with source links where we cite anything specific about ShiftCare.
Features
Worker document catalogue (60+ artefact types)
Every artefact the NDIS Practice Standards ask for, typed and modelled. ShiftCare stores files; we model the catalogue.
SourceExpiry alerts (email + dashboard)
Owner-routed emails at 30 / 7 / 0 days. Both tools alert; ours land in a dedicated dashboard.
SourceParticipant document catalogue
Full audit artefact set - service agreements, support plans, risk assessments, consents. ShiftCare offers client notes.
SIL House compliance surface
Houses are a first-class entity - house docs, dwellings, vehicles, resident assignments with history.
Certification audit dashboard lens
One dropdown swap filters to the 69 artefacts the certification audit asks for. Nothing else.
Auditor portal (OTP-gated, no account required)
Time-limited secure link; auditor verifies with a 6-digit code. No software for them to learn.
Per-participant audit consent gate
Sample requests don't open until you've uploaded a signed audit-consent form. NDIS Commission standard for sharing participant info.
Certification audit evidence pack PDF export
One click - branded cover, table of contents, per-section evidence. Re-generate any time.
Rostering + shift management
Out of scope for us. Keep using ShiftCare - that's what they're built for.
SCHADS award interpretation
Pay-calc and award rules sit outside compliance. ShiftCare handles this; we don't.
Mobile shift offer + accept
Mobile-first staff shift workflow is ShiftCare's strongest area. We don't compete.
Timesheet capture
Timesheet entry, approval, export to payroll - ShiftCare owns this.
Pricing model
Flat-rate tiers (Starter / Growth / Scale). Same price whether you have 8 staff or 28. ShiftCare scales with each new user.
SourcePublished pricing on website
Both tools publish on the website - no sales calls needed to see the numbers.
Free trial without credit card
14-day trial, no card. Try the full product before you decide.
The cost of getting it wrong
What does failing an NDIS audit cost?
Maximum penalty per contravention
A$0.00M
Corporate body, single contravention of the NDIS Act. Per breach, not per audit.
Individual penalty
A$0k
Plus banning orders + permanent register entry.
Checkbase, full year
A$0
Growth tier annual (2 months free). A rounding error against a single finding.
Where each tool fits
Two tools. One provider. No overlap.
Each tool owns its half. Together, they cover the whole job - without paying for the same feature twice or migrating anything.
- Shift assignment + rostering
- SCHADS award interpretation
- Timesheets + geofenced clock-in
- Mobile shift offer + accept
- Roster of care PDF
- Worker doc catalogue + expiry tracking (60+ artefacts)
- Participant files - service agreements, support plans, risk assessments
- SIL house compliance - safe environment, fire safety, dwellings, vehicles
- Certification audit evidence pack PDF - one-click export for the auditor
- Auditor portal with OTP + per-participant consent gating
- Every worker on shift in ShiftCare has a current-and-verified compliance file in Checkbase
- The roster proves who was where; Checkbase proves they were qualified to be there
- At audit time, both tools export what they're good at - no panic, no spreadsheet rebuild
Pricing comparison
What you'll actually pay.
ShiftCare bills per user with a 5-user minimum. Checkbase is flat-rate at three tiers - same price whether you have 8 staff or 28.
| Team size | ShiftCare | Checkbase |
|---|---|---|
| Solo (1 staff) | A$45/m (5-user min) | A$179/m |
| 5 staff | ~A$45–A$125/m | A$179/m |
| 15 staff | ~A$135–A$375/m | A$349/m |
| 30 staff | ~A$270–A$750/m | A$699/m |
ShiftCare pricing snapshot from shiftcare.com/pricing on 20 May 2026. Per-user rate ranges across their Basic / Professional / Premium tiers. Check their page for current rates.
Set up alongside
How to run Checkbase alongside ShiftCare
Most of our SIL customers run both. The setup is a single afternoon - nothing to migrate, nothing to switch off.
- 1
Start your Checkbase free trial
14 days, no card required. Invite the same team that uses ShiftCare. No data migration needed - start fresh.
- 2
Upload your existing compliance evidence
Worker certifications, participant service agreements, SIL house safety docs. Most providers complete this in an afternoon - bulk upload supports 100+ files at a time.
- 3
Keep ShiftCare running as-is
Rosters, shifts, timesheets, geofenced clock-in - nothing changes. Your team logs into ShiftCare for the same things they always did.
- 4
Set Checkbase as the source of truth for compliance
Expiry alerts come from Checkbase, not ShiftCare. The worker compliance file lives in Checkbase. ShiftCare's roster references it; the auditor reads it.
- 5
At audit time, export both
Certification audit evidence pack from Checkbase (cover, artefacts, per-house section). Roster of care PDF from ShiftCare. Auditor sees a complete picture on day one.
Real talk
Where ShiftCare genuinely beats us.
If rostering is your one job, ShiftCare wins. We don't compete on these - and we won't try.
- Rostering depth. We will not beat them. If shifts are the hard problem, start with ShiftCare.
- Mobile-first staff workflow. ShiftCare's mobile app is mature; Checkbase is web-first.
- SCHADS award compliance for pay calc. Out of scope for us - we don't touch payroll.
- Largest install base in Australia. If 'everyone else uses it' matters to your buying committee, ShiftCare wins on that alone.
That's the honest split. Now see Checkbase against your own evidence - 14 days, no card.
Try for freeFAQs
Questions buyers ask before switching to or adding Checkbase alongside ShiftCare.
See also
Brevity vs Checkbase
Claims + plan management. Use it for billing. Use Checkbase for the audit. They run alongside each other.
Read comparison
Google Drive vs Checkbase
Cloud file storage. Fine for marketing assets, board papers, anything that doesn't expire. Not built for the NDIS audit.
Read comparison
Add the compliance layer
Audit-ready by day-end.
Add Checkbase to your ShiftCare stack. 14-day free trial, no credit card.
ShiftCare and other product names referenced on this page are trademarks of their respective owners. Checkbase is not affiliated with or endorsed by these products. We use the names in good faith for honest comparison purposes (Trade Marks Act 1995, s.122).
Feature comparisons last verified 20 May 2026. Competitor pricing and feature claims sourced from their public website on or before that date. If anything on this page is out of date, please tell us and we'll fix it. ShiftCare's site: shiftcare.com.