What we shipped

The auditor portal — the room your approved quality auditor logs into during your Stage 1 desk audit — got the rewrite it needed. Auditors now select sample workers and participants from a structured list rather than scrolling through every record. Findings are graded by severity (minor, moderate, major) and tied to the specific document or record they relate to, with inline comments visible to both sides.

When the audit is finished, the "Submit findings & complete audit" flow walks the auditor through a short confirmation — what was sampled, what findings were raised, what remediation steps the provider has committed to — before locking the audit and emailing a copy to the registered nominee. Provider sees the same view from their side.

Background: audit preparation pillar covers what Tier 1 audits sample. The SIL audit checklist guide lists the 38 artefacts these findings are graded against.

Two related changes ship together. First, every participant record now supports access tiers — the workers who can see the full file, the workers who can see only what they need for their shift, and (for sensitive records like behaviour- support plans and reportable incidents) a stricter tier gated by role. Tier assignments are visible in the participant header and audited.

Second, every worker now has an inbox: the participant documents and acknowledgements they personally need to read, sign, or update. The inbox surfaces what's due (induction handbook, code of conduct, behaviour-support plans for participants they support) with deadlines and one-click sign-offs. The dashboard's "workers still to confirm" tile draws from the same data.

Together they cover one of the most-sampled audit questions: does each worker have the right information for the participants they support — and the right access?

Three previously-separate document UIs (workers, participants, SIL houses) now use one shared component. One uploader. One status pill set (complete, expiring, expired, missing). One inline preview modal. One renewal flow. Smaller surface area means fewer edge cases, faster iteration, and the same evidence quality regardless of which part of the system the document lives in.

The dashboard was rebuilt against the same data. Instead of three separate "expiring documents" widgets, one tile shows what needs attention across all three sources, grouped by severity and time-to-expiry. The compliance score calculation pulls from the same source of truth.

For new providers onboarding, this means the first-time-setup experience is the same in every section — and the auditor portal sees a consistent picture regardless of where evidence was uploaded.

SIL houses sit at the intersection of participant records, worker rosters, vehicle compliance, and dwelling-specific documents (lease agreements, smoke-alarm reports, exit plans). The rebuilt house detail page consolidates all of it on one screen: the participants currently assigned, their access tiers, the worker rosters that cover the house, the vehicle records, and the dwelling-specific evidence the auditor will ask about.

The view also surfaces house-level Tier 1 readiness — every document the Commission's SIL guidance specifically mentions for the house environment, with status pills and renewal windows alongside.

Context for SIL providers racing the 1 July 2026 deadline: the SIL mandatory-registration explainer.